Privacy Policy

Last Updated: November 16, 2025

At School of Storytelling, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, and other contact details you provide when registering for courses, subscribing to newsletters, or contacting us.
Payment Information: Transaction details and order history collected through our secure third-party payment gateway. We do not directly collect or store your credit card information.
Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, and time spent on pages.
Learning Data: Course progress, assignments submitted, quiz scores, and participation in online discussions.
Cookies and Tracking Technologies: We use cookies and similar technologies to enhance user experience and analyze website traffic.

2. How We Use Your Information

To provide, maintain, and improve our storytelling courses and educational services.
To facilitate secure payment processing and manage your account.
To communicate with you about courses, updates, and promotional offers.
To respond to your inquiries and provide customer support.
To personalize your learning experience and recommend relevant courses.
To analyze website usage and improve our services.
To prevent fraud and ensure security.
To comply with legal obligations and enforce our terms of service.

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers: With trusted third-party providers for website operations, payment processing, course delivery, and business operations.
Legal Requirements: When required by law or to protect our rights, property, or safety.
Business Transfers: In events like mergers, acquisitions, or sale of assets.
With Your Consent: When you explicitly permit us to share your data.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

Encryption of sensitive data during transmission.
Secure servers and firewalls.
Regular security audits and updates.
Restricted access to personal information by authorized personnel only.

While we strive to protect your data, no digital storage or transmission method is completely secure.

5. Your Rights and Choices

You may have rights over your personal information, including:

Access: Request access to the personal information we hold.
Correction: Request corrections to inaccurate or incomplete data.
Deletion: Request deletion of your data, subject to exceptions.
Opt-Out: Unsubscribe from marketing communications.
Data Portability: Request a portable copy of your information.
Restriction of Processing: Request limitations on how we use your information.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience by remembering preferences, understanding website usage, and providing relevant content.

You can control cookies through browser settings, but disabling them may affect website functionality.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their content or privacy practices. Please review their policies independently.

8. Children’s Privacy

Our services are not directed toward children under 13. We do not knowingly collect their data. If we inadvertently do so, contact us to remove it immediately.

9. International Data Transfers

Your data may be transferred or processed in other countries with different data laws. We ensure appropriate safeguards to protect your information.

10. Data Retention

We retain personal data as long as necessary for the purposes stated or as required by law. Once no longer needed, data is deleted or anonymized securely.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on our website with an updated “Last Updated” date. Please review it occasionally.

12. Contact Us

School of Storytelling

Email: hello@sostorytelling.com

Phone: +91 8921 162 636

By using School of Storytelling’s website and services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.